Privacy Policy

A legal disclaimer

ZTcommissions values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you place an order with us or use our website.

1. Information We Collect

We may collect the following information from you:

Personal details (name, email address, shipping/billing address, phone number)
Order details (measurements, design preferences, custom requests)
Payment information (processed securely through third-party payment providers—we do not store your card details)
Communication records (emails, messages, or inquiries you send us)

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate with you about your order, updates, or inquiries
Improve our products and services
Handle returns, repairs, or customer service requests
Comply with legal or tax obligations

3. Sharing Your Information

We respect your privacy. We do not sell or rent your information to third parties.
We may share limited information with:

Shipping providers (for delivery purposes)
Payment processors (to securely handle transactions)
Legal authorities if required by law

4. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee complete security.

5. Your Rights

You have the right to:

Request a copy of the information we hold about you
Ask us to update or correct your details
Request deletion of your information (unless we are legally required to keep it)

To make a request, please contact us at: [your email address].

6. Cookies & Website Use (if applicable)

If our website uses cookies, they may collect anonymous data to help us improve user experience. You can disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the revised version will apply once published.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 info@ztcommission.co.uk